SHIPPING
At Viktury, we strive to provide our customers with the best shopping experience possible. We understand that receiving your order in a timely manner is important to you, and we want to ensure transparency regarding our shipping process.
Delivery Time
Due to high demand and the unique nature of our products, please note that it may take 2-4 weeks for your order to be delivered. We appreciate your patience and understanding as we work diligently to fulfill each order with care.
Contact Us
If you have any questions or concerns about the shipping of your order, please do not hesitate to reach out to us. Our dedicated customer support team is available to assist you. You can contact us via email at info@viktury.com. We aim to respond to all inquiries within 24 hours.
Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number. This will allow you to monitor the progress of your package as it makes its way to you. You can track your order by visiting our website and entering the provided tracking number in the designated tracking section.
Free Shipping for Orders Above 50 Euros
At Viktury, we are pleased to offer free shipping exclusively for orders exceeding 50 euros. We are committed to ensuring that our customers enjoy a hassle-free shopping experience. When you make a purchase above this amount, the price you see at checkout is the final price – no additional shipping fees, no hidden costs. Shop with confidence knowing that your order qualifies for complimentary shipping once it meets this minimum threshold.
International Shipping
We are proud to offer international shipping to customers around the world. However, please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the total price at checkout. We recommend contacting your local customs office for more information on potential fees.
Shipping Address
Before completing your purchase, please ensure that you provide us with the correct shipping address. We are not responsible for orders that are delivered to an incorrect or outdated address due to customer error. If you need to update your shipping address after placing an order, please contact us as soon as possible.
Thank you for choosing Viktury. We appreciate your support and look forward to delivering unique and captivating home decor items to enhance your living space. If you have any further questions or need assistance, please don't hesitate to reach out to us.